Resolved
Business Promotion's reply to:

Resolved: Business Promotion - Not worth the money

Thank you for taking time to share your honest feedback about our company. We are genuinely grateful for any occasion when we can learn of ways that we might improve our services to provide a better customer experience. And even though we have already reached a resolution with you, we want you to know that we are still reviewing our process to ensure that we provide more timely communication with our clients. Thank you, again, for freely expressing your feelings. Business Promotion values its clients and truly seeks to understand their needs. We strive to meet and exceed expectations, so if there's an area where we need work, then we want to know about it! We appreciate your help.

Sincerely,
Your team at Business Promotion
ID
#1361275 Review #1361275 is a subjective opinion of poster.
Pros
  • What they proposed
Cons
  • How it was delivered
Reason of review
Not as described/ advertised
Loss
$17000

Update by user Sep 25, 2018

Service cancelled and last month's fee refunded

Original review posted by user Sep 20, 2018

Although I already had a web site, Business Promotion said they would create a new website to help increase my web presence and therefore generate more traffic into my office. Based on my request, they created a web site that was identical to my existing site, using my existing domain name.

However, they didn't make any further recommendations or suggestions in terms of content to help improve my website and optimize organic searches. At the launch of my web page, there were many errors; grammatical, spelling, and content (such as buttons overlapping text, photos not positioned in the right place with corresponding text). When trying to make corrections i had to email them and it often took days to either hear back or get implemented. They also said they would post blogs on my web site, which was fine at the start with regular blog posts, then there was a period of 2-3 months where it stopped.

I had to email them to ask what was going on. They were also posting things on my Facebook page, but when Facebook changed their algorithms and rules for posting, BP stopped posting. Without being proactive, they never contacted me to let me know that this was a problem and what they were going to do to correct it. They also did not backlink my FB posts to my web site.

So after paying $5k for a web site and $999 a month for service (amounting to about $17k total), i'm still not finding my web site at the top of organic searches.

I contacted Dr. Genius instead. As a certified Google partner, they went through and explained all the shortcoming of my web site and gave recommendations on how they can beat Google's algorithms. They significantly increased the text content of my web site incorporating multiple key words, underlined and made bold these key words.

Increased the number of pages, optimized back linking of my FB posts.

This for only $350 a month. If am paying BP $999 a month i'd expect them to be more proactive in beating the Goolge algorithms to improve my organic searches and SEO.

Business Promotion - Highly recommend their company

Business Promotion has been an absolute delight to work with. They are so helpful and super quick to respond to any of my questions or requests. I would highly recommend their company to promote your business! – Front Desk 1
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354230 Review #1354230 is a subjective opinion of poster.
Reason of review
Good customer service

Business Promotion - Website has been awesome

Everyone we have worked with in the development of our new website has been awesome. Would definitely recommend this company to anyone looking for quality service! – Sharon Davis
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354228 Review #1354228 is a subjective opinion of poster.
Reason of review
Good quality

Business Promotion - Shows the quality

Great service and great source for SEO info. My website finally shows the quality that I've been searching for.. – Richard Healy
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354226 Review #1354226 is a subjective opinion of poster.
Reason of review
Good quality

Business Promotion - Much more traffic

These guys have driven so much more traffic to our website than the other guys we had before!!! – John Lau
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354223 Review #1354223 is a subjective opinion of poster.
Reason of review
Good quality

Business Promotion - Our website looks GREAT

Before Business Promotion's we were taking care of our own website. We did an okay job of it, but it just could look Good when we were trying to make it look Great. With business Promotion our website looks GREAT from day one. Whenever we want to make a change they make it so easy for us. If I have questions they always take the time to listen to our question and answered it without making us ever feel like an idiot for asking. – Susan Cleereman
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354221 Review #1354221 is a subjective opinion of poster.
Reason of review
Good quality

Business Promotion - OUTSTANDING job

This company has done an OUTSTANDING job with our web site and its active optimization. Thanks BP! – Kimberly Tomson
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354224 Review #1354224 is a subjective opinion of poster.
Reason of review
Good quality

Business Promotion - Versatile and knowledgeable

Nothing but professional, Attentive to every need , Never said no, Versatile and knowledgeable, Very accommodating , I highly recommend this group. - Dr. Gerald j. Regni
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354219 Review #1354219 is a subjective opinion of poster.
Reason of review
Good customer service

Business Promotion - Always professional

Business Promotion take care of their clients. They are always professional and aim high at giving us their undivided attention regarding all of our marketing needs! – Grace
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354220 Review #1354220 is a subjective opinion of poster.
Reason of review
Good customer service

Business Promotion - What a refreshing experience

Just started with this company and so far they have delivered on every statement. We had a horrid experience with a hosting company prior to this that just took our money and provided nothing. What a refreshing experience to have both great service & a great product delivered with integrity. More updates later as more interaction occurs over time. – Wardwell D.D.S Office
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354218 Review #1354218 is a subjective opinion of poster.
Reason of review
Good customer service

Business Promotion - Professional, courteous, patient and prompt!

Business Promotion has done wonders for our website! Every step of the way they have been professional, courteous, patient and prompt! Thank you so much for responding to emails and requests so quickly and making our website look fantastic! – Diane Goggins
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354213 Review #1354213 is a subjective opinion of poster.
Reason of review
Good quality

Business Promotion - Awesome website

Business promotion created an awesome website for our practice. They are now handling our social media piece and doing a fabulous job. After one month I have noticed that our office has a bigger presence on social media. – Jennifer Cox
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354214 Review #1354214 is a subjective opinion of poster.
Reason of review
Good quality

Business Promotion - Recommend them for your professional website

The associates at Business Promotions are always professional, prompt, creative, and friendly to work with. I would recommend them for your professional website and social media needs. – Amanda Brady
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1354216 Review #1354216 is a subjective opinion of poster.
Reason of review
Good customer service

Business Promotion - GREAT CUSTOMER SERVICE!!!!

Tanner in tech support solved an issue we had with multiple google listings and questions about where are reviews were going. He fixed the issue in a very timely manner and was very friendly and informative! Thanks! We have been using BP for two years now and have been very pleased with their customer service and our website! We receive monthly updates on website traffic and SEO developments as well as monthly call meetings to go over any questions, concerns or suggestions to bring more traffic to our site and more new patients to our practice. We recommend them to any practice looking to improve their website or needing a new web master.
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1257258 Review #1257258 is a subjective opinion of poster.
Reason of review
Good customer service

Ultimately, through Business Promotion's proactive style of customer satisfaction, I have become a better marketer, and my company has seen growth as a result of that.

Business Promotion has been nothing short of amazing to work with. As a Marketing Director, I sometimes can get ideas of what I want in my mind, and I want to see those ideas come into fruition immediately. BP Dental has been great at working with me to achieve our common goals, and completing tasks in a timely fashion. They even assigned me an account manager to help delegate the never ending list of changes and updates I always had in order to make the website maintenance process more smooth for the both of us. What they probably didn't even realize is that not only have they made the process more streamlined, but they have in a way trained me on how to be a better marketer, by encouraging me to set goals and plans for my website and social media accounts.Ultimately, through their proactive style of customer satisfaction, I have become a better marketer, and my company has seen growth as a result of that. So thank you Business Promotion for working with me on my last minute days, and always finding ways to incorporate my creative ideas!
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Testimonial

Business Promotion is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1216706 Review #1216706 is a subjective opinion of poster.
Pros
  • Process has become more streamlined and easier
  • How they handled my complaints proactively
Reason of review
Fast order processing